take technology-driven as the core and continue to develop efficient and intelligent power distribution products.
Kailes was founded in 2012 and has been committed to innovative R&D and production in the field of power distribution and control, and is committed to providing efficient, safe and intelligent power management solutions to customers around the world. As a leading power equipment manufacturer in the industry, the company's core products include basic PDU, metering PDU, intelligent PDU, high-order intelligent PDU, high-power PDU, STS dual power automatic switch, power distribution equipment, distribution board, switch cabinet, control cabinet and other intelligent control systems. These products are widely used in data centers, industrial automation, smart buildings, new energy and other fields. Help customers achieve stable operation and energy efficiency optimization of power systems.
Looking ahead, Kailes will continue to deepen technological innovation, pay attention to the development trend of green energy and smart grids, and increase investment in efficient energy-saving and low-carbon power distribution technologies. At the same time, the company plans to expand its global service network, strengthen strategic collaboration with partners, promote the application of intelligent power solutions in more fields, become a trusted power management expert for global customers, and contribute to sustainable development.
Kailes takes independent research and development as the core, integrates the Internet of Things (IoT) and digital technology, and creates intelligent distribution boards and distribution equipment. It has functions such as remote monitoring, energy consumption analysis and fault warning, providing customers with full life cycle management services.
Kailes strictly follows international standards and has passed authoritative certifications such as CCC (China Compulsory Certification), CSA (Canada), UL (USA), CE (EU), UKCA (UK) and SAA (Australia). In addition, it has established an ISO9001 quality management system to ensure the safety and reliability of its products and help customers smoothly expand into the international market.
With a mature R&D team and flexible production capabilities, Kailes is able to provide personalized design and fast delivery services according to customer needs, fully meeting the needs of various scenarios from standard products to complex system integration.
Kailes has been engaged in the power distribution industry for more than 13 years. It has rich design experience and production team, providing one-stop services and solutions.
Kailes has a strong design and R&D team, and the technical staff of the team have been engaged in the industry for more than 10 years.
kailes power distribution cabinets and PDU sockets have obtained relevant certifications such as CSA, UL, and CE to meet the power supply needs of various countries.
Kailes takes "integrity, innovation and service" as its tenet and always aims to "provide safe and reliable power equipment".
“Customer first, quality first, high-quality service, timely response”. Our company has always believed that the success of our customers is our success. For each customer, we must understand and analyze the different needs and environments of the customer in detail, and provide them with the most complete technical solutions and excellent after-sales service. We provide users with a full range of technical support and after-sales service, and provide the best service response time.
On-site support For problems that cannot be solved over the phone, we send engineers to the site to solve the problems for users. The specific response time is as follows: For “local” users, the on-site response time is within 2 hours; for “out-of-town” users, the on-site response time is within 6 hours. The so-called “local” means that there is a branch of our company or a business partner of our company in the user’s location, and “out-of-town” means that there are no technical support and after-sales service personnel of our company in the user’s location.
Equipment repair and replacement For equipment that has hardware failures as determined by engineers, we provide spare parts for replacement and ensure that we respond to the repair requirements raised by the project unit within 24 hours.
Telephone support provides technical support and services 24 hours a day (except for statutory rest days and holidays). During holidays, rest days or after get off work, users can contact technical support personnel via mobile phone or email. We ensure that users’ questions can be responded to in a timely manner at any time.
Service Supervision and Management Mechanism Our company implements a strict supervision and management mechanism for the technical support and after-sales service provided. If you are dissatisfied with our technical service personnel or fail to provide corresponding services according to the contract service standards, you can directly feedback to the company headquarters. At this time, the headquarters will arrange for more senior technical service personnel, until the company’s responsible leader goes to the site in person to satisfactorily resolve the problem.
With technology-driven as the core, we continue to develop efficient and intelligent power distribution products.
We strive to build a common platform for enterprises and employees to help everyone realize their own value.
Focus on customers and provide them with valuable and more satisfactory services.
Customer first, innovation as the soul, responsibility, win-win cooperation
Committed to providing customers with intelligent, safe and reliable power distribution solutions.
